Measures to support accessibility

 

Petersen Training LLC takes the following measures to ensure the accessibility of the Petersen Training website:

  • Appoints an accessibility officer

  • Assigns clear accessibility goals and responsibilities

  • Employs formal accessibility quality assurance methods

  • Includes people with disabilities in our design personas

  • Makes efforts to complete accessibility updates in our existing websites and training programs

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Petersen Training Site is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

 

We welcome your feedback on the accessibility of the Petersen Training website. Please let us know if you encounter accessibility barriers on our site:

 

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

 

The Petersen Training website is designed to be compatible with assistive technologies as follows:

  • The site should work with browsers and operating systems that support assistive technology and the Wix website platform.

 

The Petersen Training website is not compatible with:

  • We are not aware of incompatible browsers or operating systems. However, browsers older than 3 major versions and operating systems older than 5 years may not support some accessibility features.

Technical specifications

 

Accessibility of the Petersen Training website relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

  • HTML

  • JavaScript

Limitations and alternatives

 

Despite our best efforts to ensure the accessibility of the Petersen Training website, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

 

Known limitations for the Petersen Training website:

  1. Reflow and responsive layouts: When content is significantly zoomed, the site requires horizontal scrolling and some text and images end up off-screen.  Since our site is designed through a third-party web design program (Wix), we do not control or have access to the code to make the necessary changes. During the next year, we will work with Wix to determine how to make the site more responsive. If you need to zoom significantly, please use the options to scroll horizontally to see all of the content, or contact us with specific requests at info@petersentraining.com.​

  2. User interface components and graphical objects: We still have a few minor problems with contrast, images of text, aria labels, and some alternative text due to our lack of access to the background code on our Wix site. During the next year, we will work with Wix to determine how to fix these minor problems with the code. Please contact us with any specific problems you experience at info@petersentraining.com.

  3. Problems with a dialog box: The dialog currently requires users to click inside of it to interact with it. Keyboard focus must be set to the dialog when it appears. Otherwise, a keyboard user will not be able to interact with it.  This dialog box was created by a third-party marketing team to capture potential business leads and this feature is not designed for accessibility. We are working with our third-party marketing team to determine how they might make this box more accessible. We do not currently have a timeline for the resolution of this problem but will work with our marketing company to determine how they can resolve these problems. The dialog box appears when you try to navigate away from the home page; please have your keyboard focus set to the dialog when it appears. This will allow you to interact with it and close it as necessary.

  4. PDF Documents: Some links open PDF documents that may not be designed to be accessible because these are marketing documents that were developed before we pushed for website accessibility. We have listed these documents as future roadmap items to make them more accessible. Contact us at info@petersentraining.com or by phone at 801-390-7244 if you need information or help to determine what is contained in these PDF documents.

Assessment approach

 

Petersen Training LLC assessed the accessibility of the Petersen Training website through an external evaluation.​

Other evidence

 

Please send us an email at info@petersentraining.com to request a copy of our accessibility evaluation.

Formal complaints

 

Please forward any formal complaints or recommendations to info@petersentraining.com. We will attempt to respond to your emails within two business days. All complaints will be addressed by our company president.

Formal approval of this accessibility statement

 

This Accessibility Statement is approved by:

Petersen Training LLC
Denis Petersen
President

Date

 

This statement was created on 23 March 2022 using the W3C Accessibility Statement Generator Tool.

ACCESSIBILITY STATEMENT