Legal

Accessibility statement

Petersen Training is committed to making this site usable by everyone, including people who rely on assistive technologies.

Statement issued May 27, 2026 · © 2018–2026 Petersen Training LLC

Our commitment

We design and train for the federal workforce, higher education, and corporate teams. Many of the people we serve depend on assistive technologies — screen readers, keyboard navigation, high-contrast modes, screen magnification — to do their jobs and to take our courses. Making the Petersen Training website usable for those people is a baseline expectation, not an add-on.

Conformance status

The Web Content Accessibility Guidelines (WCAG) 2.1 define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

The Petersen Training website is substantially conformant with WCAG 2.1 Level AA. "Substantially conformant" means that the great majority of WCAG 2.1 AA success criteria are met across the site, with a small number of specific known limitations listed below. We are working to close those gaps.

What we have done

During the 2026 rebuild we made the following accessibility decisions and verified them in code:

  • Semantic HTML — pages use proper landmark elements (<header>, <nav>, <main>, <footer>) and a sensible heading hierarchy on every page (single <h1>, no skipped levels)
  • Descriptive alt text on every meaningful image, including instructor portraits, credential badges, and the federal capability statement preview
  • Skip-to-main-content link available as the first focusable element on every page
  • Labeled form controls on every contact, quote, and federal-inquiry form, with required-field indicators and accessible focus styles
  • Keyboard navigation for all interactive elements, including a focus-trapped mobile menu that returns focus to the trigger button on close and supports the Escape key
  • Aria-labelled icon-only buttons (mobile menu toggle, close X) so screen-reader users know what each control does
  • A single font family (Manrope), with body copy, navigation, and interactive controls set at 16 pixels (12 points) or larger; a small number of decorative uppercase labels (such as card metadata) are intentionally set smaller for visual hierarchy
  • External-link warnings on the homepage organization logo strip — links open in a new tab and announce "(opens in new tab)" to screen readers

Known limitations

The following items are not yet fully addressed. We list them honestly so users know what to expect and so we can be held to a remediation timeline.

  1. Reduced-motion preference is not yet honored across all animations. The mobile menu transition respects prefers-reduced-motion, but several other surfaces do not yet — the hero background gradients, card hover transforms, the homepage services marquee, and link color transitions all play regardless of your system setting. We plan to add reduced-motion media queries across these components.
  2. Form status messages do not yet use aria-live regions. If you submit one of our contact forms, the success or error message is visible on screen, but some screen-reader configurations may not announce it automatically. Until we add live regions, please scroll back to the form area to confirm your submission.
  3. Color contrast on certain muted text and border elements has not been independently audited. We use lighter grays for secondary text and dividers; while these appear to meet AA contrast in our internal review, we have not yet had an independent verification of the worst-case combinations.

We expect to address these limitations in subsequent updates. If any of them specifically blocks your use of the site, please contact us using the details below and we will prioritize accordingly.

Compatibility

The Petersen Training website is designed to work with current versions of mainstream browsers — Chrome, Firefox, Safari, and Edge — on both desktop and mobile, used together with common assistive technologies including NVDA, JAWS, VoiceOver, and TalkBack.

Browsers more than three major versions out of date, and operating systems more than five years old, may not support some accessibility features that depend on modern standards.

Technical specifications

Accessibility of the Petersen Training website relies on the following technologies working with your browser and any assistive technology installed on your device:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

These are open web standards. The site does not depend on any proprietary platform widget, plugin, or third-party page builder.

Assessment approach

The current conformance posture is based on an internal accessibility review conducted during the 2026 rebuild, which surveyed every page and component for alt text, landmark structure, heading hierarchy, form labels, keyboard reachability, focus management, and font sizing. An independent third-party WCAG 2.1 AA evaluation is planned but not yet scheduled; this statement will be updated when that evaluation is complete.

Feedback and assistance

We welcome your feedback on the accessibility of the Petersen Training website, and we want to know if you encounter a barrier. Please reach out:

We aim to respond to accessibility feedback within two business days. Formal complaints will be reviewed by our company president.

Formal approval

This Accessibility Statement is approved by:

Petersen Training LLC
Denis Petersen
President